We understand that you may change your mind or need to alter the service you require. Therefore, we offer a flexible refund policy to accommodate your needs.

Full Refund: If you change your mind within 5 minutes of placing your order and no booster has engaged with your order in any way, you are eligible for a 100% refund.

Partial Refund: If a booster has been assigned or has started your order, you are eligible for a refund of 75% of your initial payment, minus the value of the work already done.

Service Alteration: If the service has started and is within its estimated completion time, and you decide to change the service you require, we will issue a credit refund for the unfulfilled portion of the service. This refund will be in the form of oxycash, our platform’s internal currency, where 1 oxycash equals USD Please note that oxycash cannot be transferred or redeemed for cash.

Specific Cases: For example, if you ordered a 4X boost costing 100 USD and we have already completed 1X, you will receive a refund of 50 USD. The remaining 50 USD is retained by the website, with 25 USD as the processing fee and 25 USD for the 1X boost already completed.

Time Limit: You are eligible for a refund for a maximum of 20 days since the order was placed. If the order is older than 20 days, you will be compensated with in-store credit for that amount of money.

Non-refundable Services: Please note that for premade gaming accounts sold by us, there is no refund option. These purchases are final and non-refundable.
Please remember that refunds are only issued if the order was not started and placed in queue at all. If the refund request is placed too late and the payment has already been processed by our payment processor, you will have to support the payment processor’s refund fee. If you refuse to comply with the product requirements, you are eligible for a 50% refund of the paid price.

Return and Balance Transfer Policy

Wallet Withdrawal Request: Currently, the “Wallet Withdrawal Request” option is not operational. This feature is under development and will be implemented in future updates of our platform. We appreciate your patience and understanding.

Errors in Wallet Recharge: If you have made an error in the recharge amount of your wallet, you can contact our support team to manage the return of money. Please note that this only applies to wallet recharges made within a maximum time span of 2 hours from the original transaction. Balance Transfer to a Friend: You can gift from your balance to a friend with their email registered in their user of our website through the “Wallet Transfer” option. This is a great way to share with your friends and help them enjoy our services.

Support Contact: To request a return or for any query related to balance transfer, please contact our support team at support@oxyboostingcarry.com. Our team will be happy to help you resolve any issues you may have. Return Processing Time: Returns will be made within a minimum of 3 business days to be processed and the time to see the money reflected in your bank account will depend on your bank.